Privacy Policy

Last updated: July 7, 2026

This Privacy Policy explains how Vicinor collects and uses personal data through this website.

Vicinor is the data controller for the purposes of this website.

For privacy-related inquiries, you can contact:

Email: privacy [at] vicinor [dot] com

1. What data we collect

When you submit the “Request a Fit Call” form, we may collect:

  • your name;
  • business name;
  • website;
  • Google Business Profile link;
  • city or service area;
  • main products or services you want to rank for;
  • main competitors;
  • what you are trying to improve;
  • phone or WhatsApp number;
  • email address.

We may also receive basic technical data, such as IP address, browser type, device information, and server logs, through our hosting provider. This is normal for website security and operation.

2. How we use your data

We use your data to:

  • review whether your business may be a fit for Vicinor;
  • reply to your request;
  • schedule or conduct a fit call;
  • assess your Google Maps visibility opportunity;
  • prepare a recommendation;
  • follow up about Vicinor services;
  • protect the website from spam, abuse, or security issues;
  • keep basic records of business communications.

We do not sell your personal data.

3. Legal basis for processing

If you are in the EU, EEA, UK, or another region with similar privacy laws, we rely on the following legal bases:

  • Your request / pre-contractual steps: when you submit the form and ask us to contact you.
  • Legitimate interests: to respond to business inquiries, evaluate fit, manage sales communications, improve the website, and protect the site from misuse.
  • Consent: if we later ask you to opt in to marketing emails, analytics cookies, or similar tools.
  • Legal obligation: if we need to keep records required by law.

4. Form submissions

When you submit the “Request a Fit Call” form, the information is sent to us by email.

At this stage, form submissions are used for manual review and reply. We may add serious leads to a CRM or another sales tool. The CRM provider processes the data only for business follow-up and lead management.

5. Cookies and analytics

At this stage, the website is not intended to use advertising pixels or marketing tracking.

The website may use essential cookies or technical storage required by WordPress, hosting, security, or basic website operation.

If we later add tools such as Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, Calendly, CRM integrations, or email marketing tools, we will update this Privacy Policy and, where required, ask for consent.

6. Who we share data with

We may share data with service providers that help us operate the website and communicate with leads, such as:

  • website hosting providers;
  • email providers;
  • CRM providers, if added later;
  • security or anti-spam tools, if added later;
  • sales representatives or partners involved in handling your inquiry.

We only share data when needed for the purposes described in this policy.

7. International data transfers

The website is available worldwide.

Your data may be processed in different countries depending on where our hosting provider, email provider, CRM provider, or other service providers operate.

If you are in the EU, EEA, or UK, and your data is transferred outside your region, we aim to use service providers that apply appropriate safeguards, such as standard contractual clauses or other recognized transfer mechanisms where required.

8. How long we keep data

We keep inquiry data only as long as reasonably needed for the purposes described above.

As a general rule, we may keep sales inquiry data for up to 24 months after the last meaningful interaction, unless:

  • you ask us to delete it earlier;
  • we need to keep it longer for legal, security, or dispute-related reasons;
  • you become a customer, in which case business records may be kept longer.

9. Your rights

Depending on where you live, you may have the right to:

  • ask what personal data we hold about you;
  • request a copy of your data;
  • correct inaccurate data;
  • ask us to delete your data;
  • object to certain processing;
  • restrict certain processing;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a data protection authority.

To exercise your rights, contact us at:

privacy [at] vicinor [dot] com

We may need to verify your identity before responding.

10. Security

We take reasonable steps to protect personal data from unauthorized access, loss, misuse, or disclosure.

No website or email system is completely secure. Please do not submit sensitive personal information through the website form.

11. Children

This website is intended for business users and is not directed to children.

We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy as Vicinor develops, including if we add analytics, use a CRM, introduce marketing tools, or change how the website works.

The latest version will always be posted on this page.

13. Contact

For privacy questions or requests, contact:

Vicinor
Email: privacy [at] vicinor [dot] com